Why does my connection slow during bad weather?
The fibre network is not effected by bad weather. The connection from our HQ to your home will remain
Do you assist customers with setup of their computers and equipment ie: router for Wi-Fi?
The technicians’ specific duties are to supply the fibre optic lines to the individual homes, up to the Ethernet
My router asks me to connect to a modem, is a modem required for the hook-up?
The Optical Network Terminal (ONT) is the actual modem and is supplied by 7th GEN Technologies. This device is
Can a single fibre optic line accommodate multiple computers?
Yes. A wireless router is required for connecting multiple Computers. The customer is responsible for purchasing a wireless router